Payment, Shipping, and Returns


Harrison Guitars generally builds instruments to order.

Current delivery for a Harrison Guitar is approximately one year (subject to change). We will confirm a delivery date at the time of your order.

A deposit of $500 is required at the time of ordering. The balance is generally divided into thirds: the first payment made when work is begun, the second payment is due after the wood-working is done (prior to finishing), and the final payment, plus shipping and taxes (if applicable) is due upon completion of the instrument. Please inquire, as other payment options may be available.

Deposits on custom instruments are non-refundable after work has begun.

Payment can be accepted via cheque, bank draft, or Interac eTransfer. Credit card or other payment methods can be processed through The 12th Fret  in Toronto, which will then also arrange shipping. Please enquire.


When we ship an instument to you, we use UPS, FedEx, or Purolator. We ship with tracking and signature required, and with insurance for actual or replacement value.

When we ship internationally, the buyer is reponsible for any brokerage charges, duty, and local taxes.

When you ship an instrument to Harrison Guitars for any reason, including repair, or return, the Company assumes no responsiblity or liability for the item until it arrives and has been inspected. We strongly urge you to package the item well, select a reputable shipper, and purchase tracking with signature required and sufficient insurance. When we return a guitar to you, we re-use your packing material where possible.

Shipping charges are the responsibility of the customer.

Contact us to enquire about local drop-off or pick-up in Toronto, Ontario .


All sales are final, however, if there is a quality or performance issue, we will promptly repair your instrument under warranty, and replace or remediate defects in materials and workmanship.